Tuesday, December 20, 2011

Effing Shipping

Ok, we all know the holiday season brings out the "best" in people....this includes myself.  I know a lot of people who do all of their shopping online.  Many of these people swear by it.  As much as I hate shopping, I'm still a go in the store and grab shopper.  And, at Christmas time, I don't mind shopping because I love buying for other people.  Anyway, every year I end up purchasing a couple things online.  For the most part, it has not been an issue....until this year of course.

I ordered three items from a business that for the time being has to remain unamed.  I paid through the nose (and gave up an arm and a leg) for 3 day select UPS shipping.  I placed the order on December 13 and was GUARANTEED delivery by Friday, December 16.  Well, on December 16, I received two of the three items.  Of course, my little receipt shows that my order has been filled.  I called the business and spoke to a lovely young lady who explained that the third item is shipped from a different location so I should give it until Monday. 

Yesterday came and went with no delivery.  Today, our friendly UPS guy came in but not with a package for me.  So, I called again.  The same young lady told me the same damn thing.  I asked her for the tracking number.  She finally emailed it to me and it shows the package will be delivered tomorrow (of course it's being delivered to work and I have tomorrow off...*sigh*).  Ok, here's the thing - I ordered this on December 13.  I paid almost $30 for 3 day select which guarantees it here by the 3rd business day.  If the order was not placed until the 14th then they would have had until Monday - I was willing to give on that.  No big deal.  However, it clearly shows on the UPS tracking site that the third item order wasn't even placed until the 16th.  ARE YOU FUCKING KIDDING ME?!?!?  WHAT THE FUCK DID I PAY $30 FOR 3 DAY DELIVERY.  I'm annoyed.  Yes, it will get here before Christmas.  That's great.  However, if you were going to sit on it for 3 days before placing the order, why the hell did I hack off my arm and leg to pay for your stupid shipping. 



  1. Demand a refund on that shipping. They did not do as they were supposed to. Then after the happy holidays, you may bad mouth said company all over the Internet. :) There is always an up side. Get your credit card company involved. They will help.

  2. I totally agree with the above comment. Call and ask to talk to a manager. They should make it right!